Alerts

Rules on any metric, the duration that stops them flapping, and where they notify.

An alert rule watches a metric and raises an event when it crosses a threshold for long enough.

A deployment with no rules is one you find out about from a user.

A rule

Field Notes
Name, description Yours
Metric What to watch
Condition Greater than, less than, equal, not equal, greater or equal, less or equal
Threshold The value to compare against
Duration How long it must hold before firing. Default 300 seconds
Severity Informational, warning, error, critical, emergency
Host Optional — restrict the rule to one host
Notify Email, webhook, Slack
Enabled Rules can be paused without deleting them

Rules are evaluated every 60 seconds.

Duration is what makes alerts usable

The duration is the most important field and the one most often left at its default without thinking.

CPU touching 95% for a single sample is not an incident; it is a backup starting. CPU at 95% for ten minutes is. Without a duration you get an alert for every spike, people learn to ignore the channel, and the real alert arrives into an audience that has stopped reading.

Set the duration to how long you would need to see the condition before you would act.

Severity

Severity should map to what you want to happen:

Severity Meaning
EMERGENCY, CRITICAL Wake someone
ERROR Deal with it today
WARNING Deal with it this week
INFO Recorded, not acted on

A rule set where everything is critical is a rule set with no severity at all.

Notification

Channel Use
Email Anything non-urgent
Webhook Feeding a ticketing or on-call system
Slack Team visibility

Send critical alerts somewhere that wakes people, and warnings somewhere that does not. A webhook into your existing on-call rotation is better than email for anything urgent — email has no escalation.

Events

A rule that fires creates an event, which appears on the Dashboard and the Alerts screen with its severity.

Events are acknowledged, not deleted. Acknowledging records that a person has seen it and clears it from the active count.

Hyperion[vsnode1]> show alarm
Hyperion[vsnode1]> alarm acknowledge <id>

Rules worth having

A starting set for a new deployment:

Watch Condition Duration Severity
Host offline Immediate Critical
Host memory > 90% 10 min Warning
Host CPU > 90% 15 min Warning
Pool capacity > 85% 5 min Warning
Pool capacity > 95% 1 min Critical
Storage cluster health Not healthy 5 min Critical
Host temperature > 75 °C 5 min Warning
Replication lag (with DR) > your recovery point 15 min Error

Capacity rules earn their keep more than CPU rules. A full storage pool fails writes under every guest on it; a busy CPU makes things slow.

What alerts do not cover

Alert rules watch metrics. Two other things are worth checking separately, because nothing fires when they go wrong:

  • Failed tasks — a repeating failure from work nobody started means something the platform expects to be true is not.
  • System errors — the platform’s record of faults in itself, under Settings. Each carries an ID worth quoting to support.

Testing a rule

Set the threshold temporarily to something the current value already crosses, confirm the event arrives where you expect, then put it back.

An alert rule whose notification path has never delivered a message is not a rule; it is an intention.